Job Opening
District Ambassador (Multiple Positions Available)
Location: Everett, WA (In-person)
Employment Type: Full-Time, Hourly, Non-Exempt. Also, potential for part-time positions.
Schedule: Each position is 30-40 hours per week, providing coverage during the following hours:
Monday–Friday, 6:00 a.m. – 8:00 p.m.
Saturday, 10:00 a.m. – 6:00 p.m.
Shifts may rotate, and schedules may adjust for special events.
Pay: $22.00 per hour
Benefits:
Health insurance, 80% employer-paid
12 days of paid time off (vacation)
12 days of paid sick leave
10 paid holidays
Sign-on Bonus: $1,500 sign-on bonus available for candidates with prior knowledge and at least 5 months of experience in performing similar services within the Everett Station District.
Organizational Background
Everett Station District Alliance partners for a safer, healthier, and more prosperous neighborhood around the Everett Transit Center. Funded by a business improvement area (BIA) contract with the City of Everett, ESDA’s District Services Program maintains the safety and cleanliness of the district. Learn more at EverettStationDistrict.com/BIA
Position Summary
ESDA seeks multiple full-time District Ambassadors to serve as welcoming, highly visible representatives of the Everett Station District. This role combines community maintenance, hospitality, social services support, and public engagement, similar to operations management for a homeowners association. Ambassadors help maintain a clean, safe, and inviting neighborhood while assisting visitors, residents, and local businesses. District Ambassadors provide a friendly presence, assist with wayfinding, support social service connections, and help ensure neighborhood upkeep through litter collection, graffiti removal, and maintenance of pet waste stations.
Essential Duties & Responsibilities
Provide courteous assistance and wayfinding support, including directions, transit guidance, and information about events and local amenities.
Conduct regular foot and bicycle patrols throughout the district.
Perform neighborhood maintenance tasks, including litter pickup, graffiti removal, paint-over efforts, and pet waste station upkeep.
Build positive relationships with businesses and individuals regularly present in the area.
Respond calmly to quality-of-life concerns and assist with de-escalation when appropriate.
Provide referrals to local social service providers when appropriate.
Support district events and seasonal programming.
Document activities, observations, and maintenance issues using provided reporting tools.
Coordinate respectfully with city staff, transit partners, and community organizations.
Required Qualifications
At least 18 years of age.
High school diploma or equivalent.
Authorization to work in the United States.
Strong customer service and communication skills.
Ability to remain calm, respectful, and professional in challenging situations.
Ability to safely and confidently ride a large electric cargo bicycle.
Ability to perform light maintenance tasks (lifting, carrying, painting, etc.).
Ability to read, write, and complete basic reports in English.
Desired Skills & Experience
Bilingual, especially in Spanish.
Experience in working with people experiencing homelessness.
Prior knowledge and experience in providing similar services within the Everett Station District.
Essential Physical & Work Environment Requirements
This position is primarily outdoors and requires the ability to:
Stand, walk, and patrol for extended periods, up to 8 hours per day.
Ride a large electric cargo bicycle, up to 8 hours per day (average of 2-4 hours).
Lift, carry, and use light maintenance equipment and supplies.
Work in inclement weather conditions, including heat, rain, and snow.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Equal Employment Opportunity Statement
Everett Station District Alliance is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.
Background & Pre-Employment Requirements
Final candidates may be required to pass a background check, drug tests, and other pre-employment screening consistent with Washington State law and the requirements of the position.
How to Apply
Email your resume and statement of interest to Rachel Holloway, ESDA District Services Program Manager, at rachel@everettstationdistrict.com.